Shipping Policy

At Kuppasweet, we are committed to ensuring a smooth and timely delivery experience for our customers.

Order Processing Time

  • Orders placed before 10:00 AM PST are typically processed and shipped on the same business day.
  • Orders placed after 10:00 AM PST will be shipped on the next business day.
  • Please allow 1–5 business days for full order processing before shipment.
  • Order processing excludes weekends and public holidays.

⚠️Note: During high-volume periods (e.g., holidays or sale events), processing times may be slightly delayed.

Shipping Methods & Rates– Contiguous U.S. (48 States)

Shipping Class Delivery Time Order Value Shipping Fee
Standard Shipping 5–9 Business Days Orders below $99 $15
Standard Shipping 5–9 Business Days Orders $99 and above Free

Delivery times refer to transit time only and do not include order processing time.

Please note: Orders shipped to PO Boxes or outside the 48 contiguous U.S. states (e.g., Alaska, Hawaii, APO/FPO) will be shipped via USPS Priority Mail and are not eligible for expedited delivery. For all orders to Non-Contiguous U.S. States and Territories, a flat-rate $30 surcharge will apply.Delivery times to these regions may vary depending on carrier availability. Our Free Shipping on orders over $99 policy applies only to orders shipped within the 48 contiguous United States.

Shipment Tracking & Delivery

  • Once your order has shipped, a tracking number will be emailed to you automatically.
  • You may track your shipment via the carrier’s website using the tracking link provided.
  • Kuppasweet is not responsible for lost or stolen packages marked as “delivered” by the carrier. Please contact the shipping carrier directly in such cases.

Shipping Delays

While we strive to ship orders promptly, please be aware that delivery delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Inventory shortages

We appreciate your understanding and patience.

Contact Us

If you have any questions regarding your shipment, feel free to reach out:

Email: info@kuppasweet.com
Business Hours: Monday–Friday, 9 AM – 5 PM PST